Shipping, packing & handling throughout the Australian mainland including Tasmania is a weighted rate as detailed below for any quantity of product ordered. Please also note the special conditions as detailed below. All freight is trackable through Toll Ipec and Startrack Express.
All shipping listed includes packing, handling, insurance, freight cost and GST.
Exact shipping rate will be calculated at checkout. You may discontinue your checkout experience once shipping has been calculated. However if you have any concerns please don’t hesitate to contact us.
Please note that Tohatsu ships to all states in the Australian mainland including Tasmania (not OFFSHORE islands with Australian postcodes, such as Norfolk Island, Christmas Island etc.)
EXTRA FREIGHT CHARGES MAY ALSO BE APPLICABLE FOR AREAS OF NORTH QUEENSLAND, WESTERN AUSTRALIA AND ALSO TO IN LAND AREAS, OR ANY AUSTRALIAN MAINLAND OR TASMANIAN AREA OR SUBURB WHERE FREIGHT CHARGES ARE HIGH. ALL TOHATSU CUSTOMERS WILL BE CALLED OR EMAILED AND ADVISED OF ANY OTHER FREIGHT CHARGES BEFORE SHIPPING ORDERS TO THOSE AREAS.
For freight costs or any Export enquires email firstname.lastname@example.org for further information on shipping costs to islands outside the Australian mainland which will incur extra shipping costs to be advised before shipping.
For all online orders please allow up to 3-4 working days delivery within Australia, although most orders received will be despatched the same day, and generally be delivered within 2 or 3 working days. Allow extra delivery period for shipments to West Australia, Tasmania and Northern Territory, and some areas of North Queensland (5-7 working days )
All deliveries must be signed for unless advised when placing your on line order . Please provide a daytime/work delivery address where someone will be available to sign for goods or advise in the comments section if goods can be left if no one is able to sign for receipt of goods.
Tohatsu Australia is not liable for any product damage or lost goods if deliveries are accepted without signature.
Maximum credit card purchase is $3500.00
All orders exceeding this amount can be paid by money order, cheque or direct deposit.
With Tohatsu’s online shop, you can be assured of total customer service and satisfaction! We will happily exchange a faulty product or provide a credit note within 7 days of you receiving your order.
Return freight /handling costs are the customers responsibility, or at the discretion of Tohatsu Australia.
Please include the invoice you received with your order when exchanging goods. All goods must be returned unused, in original new and undamaged packaging.
Our return policy does not waive your rights as a consumer under Australian law.